Job description

If you are interested in possibly joining our team in the near future, please submit your information today. Get a head start against the competition!

General Info
Job Type: Full-Time
Minimum Years of Experience Required: 5 Years
Minimum Years of Education Required: High School/GED
Salary: Depends On Experience

Performance bonus

Specialty: Commercial, Residential
Must be Authorized to Work in the US
Safety Sensitive Position

Company Info

We are highly skilled, caring and knowledgeable people, supplying your energy needs, providing indoor comfort. We service and supply residential, commercial, and industrial customers in North East PA.

CORE VALUES of R.F. Ohl: Dependability, Punctuality, Knowledge, Fun, Customer Service, Leadership, Success, Caring, & Understanding

Job Description

The HVAC Service Manager is responsible for the day-to-day management of the HVAC team, HVAC vehicle fleet, warehouse inventory, and customer satisfaction. Ideal candidates will have knowledge of HVAC equipment, codes, and proper installation procedures.

Responsibilities:
• Monitor HVAC team members’ performance.
• Coordinate with customer service and sales teams.
• Directly manage the service and installation of HVAC products.
• Keep current with the industry technology.
• Respond to customer questions and problems in a timely manner.
• Obtain and maintain required certifications.
• Daily service and install scheduling.
• Provide technical advice when needed.
• Maintain accurate HVAC parts inventory.

Duties:
• Knowledge of HVAC codes and proper application; knowledge of proper electrical and HVAC safety.
• Ability to effectively communicate information and respond to questions in person-to-person and small group situations with internal and external customers.
• Ability to thrive in a fast-paced, customer-focused work environment; ability to balance workload with your team and customers’ needs.
• Ability to establish rapport with customers.
• Ability to maintain confidentiality and use discretion with information.
• Ability to read and understand documents such as policy manuals, safety rules, and procedure manuals.
• Ability to write routine reports and correspondence.
• Must have strong math skills.
• Ability to utilize common-sense understanding in order to carry out written, oral, or diagrammed instructions.
• Ability to take timely action to effectively solve problems, using established policies and procedures.

Requirements:
• 5 years of HVAC field experience.
• EPA Certified.
• High school diploma or equivalent.
• Ability to use computers, emails, and electronic documents.
• Ability to explain technical information to non-technical customers.

Benefits:
• Medical insurance.
• 4% matching pension.
• Single coverage medical benefits.
• Annual Holiday Party.
• Performance bonus.
• Major holidays off.
• Vacation – 4 weeks.
• Quarterly team rewards for achieving established goals.
• You will have the full support of the R.F. Ohl family and team members.